Not long ago, the CEO of one of Australiaâs largest organisations remained silent while the digital masses conducted a swift and far-reaching character assassination that would ultimately do immense reputational damage, both individually and corporately.
Was the attack warranted? In my opinion, no. Were the allegations accurate? History would suggest not.
So, why would this CEO - any CEO - stay silent, leaving others to âfill the voidâ and take control of their corporate future?
This is the question that remains unanswered if you analyse the digital footprints of those leading our 200 largest listed organisations.
In Propelâs most recent study - The Digital Reputation Report - almost 85% of ASX200 chief executives are either âinvisibleâ, âinactiveâ or âineffectiveâ on LinkedIn. 85%.
âThe silent majorityâ is the best way to describe them.
After three years of incredible instability and fear, the time for leaders to lead is now. As one LinkedIn user said, praising a post by former Telstra CEO Andy Penn:
âI understand the anxiety of high profile Australian business leaders to make public statements ... but this is absolutely NOT the time to be shy. The community and your shareholders want to hear from you.â
Whatâs holding our leaders back? There is an almost universal need to attract, reconnect, and reassure across Australia right now.
And the most powerful way for leaders to talk directly to key audiences in their own words is: social media.
Staff, candidates, partners, customers, investors, media - all want to hear from leaders. Edelman, Brunswick and other global studies tell us so.Â
Social media is a unique and immense opportunity for leaders to get personal and purposeful, to build intimacy at scale, and to show what they stand for - far beyond the bottom line.Â
But, make no mistake - leadersâ social media actions today have a direct impact on where people invest tomorrow (their hard-earned cash and their careers).
Given the evidence, Iâm surprised the majority remain silent.Â
Legacy attitudes around social media need to shift: avoiding social media today creates more risk - your best chance to de-risk in a world where stakeholders expect leaders to turn up online is to participate.
You are the CEO for a reason, and you need to be front and centre.
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Helen Graney
CEO, Weber Shandwick & Jack MortonÂ